Returns Policy

We will replace your G-Tech product if it arrives damaged, or is in any way defective on arrival, in which case you must let us know within 7 days & return it to us in the original packaging.

If you think your G-Tech product does not work, we strongly suggest that you contact us first, so that we can talk you through exactly how to use it. If you still can't make it work then we will ask you to send it back to us so that we can check it out & will send you a new one if it is defective.


Warranty

All G-Tech products are covered for 12 months from date of purchase by the consumer & covers faulty materials & workmanship, however the G-Tech warranty does not cover user error or abuse (intentional or accidental).

Date of Purchase will need to be established by either sending us a copy of your receipt, or by on-line registration at time of purchase.

The G-Tech Returns policy will not provide for a refund on goods ordered in error other than in exceptional circumstances at the discretion of the company.


Contacting us

web
www.gtechaustralia.com.au

Post
G-Tech Australia
PO Box 1176
Mona Vale
NSW 1660
Australia

Phone
+61 2 9918 8212